Cancelling Orders

0:51 mins
T

Thankster Team

Updated on Jul 24, 2023

How to Manage Projects in Your Dashboard

Follow these steps to manage your one-off and campaign projects in your dashboard:

Managing One-Off Projects

  1. Go to your one-off projects section in your dashboard.
  2. Find the project you want to manage.
  3. If the project is scheduled, you can cancel it before it is sent.
  4. Click on the trash can icon to cancel the project.
  5. The project will be sent back to the drafts folder.
  6. You can now continue editing the project or delete it permanently.
  7. Note that you have until midnight of the next business day to cancel a scheduled project.

Managing Campaign Orders

  1. Navigate to your campaign orders section in your dashboard.
  2. Go to the scheduled tab.
  3. Find the campaign order you want to manage.
  4. Click on the trash can icon to remove the order.
  5. The order will be put back into the drafts folder.
  6. You can now make changes to the order or delete it permanently.

By following these steps, you can easily manage your projects and orders in your dashboard.